City of Cleveland opens COVID-19 Vaccine Call Center

(Plain Press, February 2021)             The City of Cleveland has established a call center that is currently available to answer general questions pertaining to the City’s vaccine distribution efforts and assist eligible individuals in scheduling an appointment to receive the vaccine.   Call Center Number: (216) 664-2222 Hours of Operation:   Monday-Friday; 9 a.m.-5 p.m.

   Only individuals who meet the Ohio Department of Health’s criteria are eligible to receive the vaccine at this time.  Due to limited supply, it will take time for eligible individuals to receive the vaccine.  The City of Cleveland asks for your patience.  As the city receives additional supply, it will be opening up additional vaccination sites and scheduling appointments for eligible individuals to receive the vaccine.

   While Phase 1A focuses primarily on protecting healthcare providers, the focus of Phase 1B is to vaccinate those at high risk and have K-12 students back in the classroom by March. Individuals who are eligible for the vaccine in Phase 1B include:         •Cleveland residents, age 65 and up; •Individuals with severe congenital, developmental, or early-onset medical disorders that make them particularly vulnerable; and • Adults/employees in K-12 schools that want to go back to, or to remain with, in-person or hybrid learning models.  

   Beginning Monday, Jan. 25, 2021, Cleveland residents 75 years of age and older, those with severe congenital, developmental, or certain early-onset medical disorders will become eligible to receive the vaccine. By the week of February 8^th individuals age 65 and up will be eligible to make an appointment to receive a vaccine.